BEST-OF-BREED CALL CENTER
From Back Office to Customer Care, ARO's Value is the Difference
ARO delivers best-of-breed call center and back office/support solutions from SMBs to large corporations. We go beyond traditional 24/7 services by harnessing a distributed workforce of highly qualified professionals.
We are your full service partner and combine the latest communication technology with a passion for your success. Though we specialize in the insurance, healthcare, and customer service we have experience in developing and managing virtually any business service that benefits from a geographically dispersed cadre of professionals.
You know that outsourcing has many advantages. They include:
- Better availability of "on-demand" personnel to fulfill any business support need.
- Dramatically, and quickly, lower overhead.
- Eliminating gaps in service delivery.
- Significant improvement in business response times, which strengthens your brand.
INSURANCE & HEALTH CARE EXPERTS
Our professional services specializes in improving business response times, providing the best customer service experience in your industry.
BCP
BUSINESS CONTINUITY PLANNING
Our distributed and redundant infrastructure gives you an added layer of disaster recovery protection for your call center and customer contact platform.