industry experts
INSURANCE
CALL CENTER
HEALTHCARE
ARO’s telephone-underwriting model success is driven by our unique ability to tap the labor pool and train these experienced workers in the interactive process of obtaining critical background health information. The ARO professional can enter information on your host system or our systems and transfer the data to each individual carrier’s database.
HEALTHCARE
CALL CENTER
HEALTHCARE
Using the healthcare provider’s scheduling system, ARO’s distributed healthcare professionals schedule new appointments, page physicians, dispense information to patients, and track categories of calls. We can even remind your patients of their upcoming appointments, or add any other personal contact touches your patients have come to expect from your practice.
CALL CENTER
CALL CENTER
CALL CENTER
ARO can perform many of your ongoing daily, administrative back-office responsibilities, you empower your employees to be more productive in your core business. Organizations that outsource are again experiencing business growth while significantly reducing operating costs and improving the cumulative quality of their work.
OUR INDUSTRY EXPERIENCE
PROVEN TRACK RECORD
ARO currently services three basic industry verticals with its network of versatile, distributed professionals: Insurance, Healthcare, and Call Center Technologies.
These services involve customer care, traditional back office tasks, and sophisticated, highly focused medical history interviews.
The track record for our highly appealing group of in-demand professionals is exemplary. And within a short time, our clients begin to think of our service professionals, as their own.
We agree with their interest for two simple reasons. The entire U.S. is our talent pool. Once we identify any specific kind of professional worker and get the word out, we are flooded with resumes of highly qualified people who have the education, background, positive demeanor, and - if needed - the certification to match ARO's client/partners' high standards.
The second reason is equally apparent. Before we penetrated the Insurance and Healthcare industries, people said we couldn't do it. They said, "No one would outsource to this kind of professional who doesn't work in a centralized facility."
ARO loves a challenge. The simple, proven fact is this. A network of distributed professionals WILL lower your overhead, improve your service levels, deliver higher economies of scale and create significantly higher profit margins. Our satisfied client/partners can tell you just that.
WE MAKE A DIFFERENCE
Our professional staff and services lower your overhead, it will improve service levels, and deliver results - increasing your profit margins.